Description
Certification Name: Certificate in Business Analysis
Course Id: CBA/Q0001.
Eligibility: Graduation or Equivalent.
Objective: The Certificate in Business Analysis course aims to equip participants with comprehensive knowledge and practical skills in budgeting, cost control, and financial planning. The course focuses on developing the analytical ability to prepare, monitor, and evaluate organizational budgets effectively. Participants will learn how to identify and manage expenses, analyze financial data, implement cost-saving strategies, and ensure compliance with organizational and governmental financial regulations.
Duration: Three Month.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
| Marking System: | ||||||
| S.No. | No. of Questions | Marks Each Question | Total Marks | |||
| 1 | 10 | 5 | 50 | |||
| 2 | 5 | 4 | 20 | |||
| 3 | 5 | 3 | 15 | |||
| 4 | 5 | 2 | 10 | |||
| 5 | 5 | 1 | 5 | |||
| 30 | 100 | |||||
| How Students will be Graded: | ||||||
| S.No. | Marks | Grade | ||||
| 1 | 91-100 | O (Outstanding) | ||||
| 2 | 81-90 | A+ (Excellent) | ||||
| 3 | 71-80 | A (Very Good) | ||||
| 4 | 61-70 | B (Good) | ||||
| 5 | 51-60 | C (Average) | ||||
| 6 | 40-50 | P (Pass) | ||||
| 7 | 0-40 | F (Fail) | ||||
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Assessment Modules:
Module 1: Business Analysis Fundamentals: Introduction to Business Analysis, Role and Responsibilities of a Business Analyst, Business Analysis Framework and Lifecycle, Types of Requirements (Business, Stakeholder, Solution, Transition), Key Skills and Competencies of a BA, Ethical and Professional Standards in Business Analysis
Module 2: Requirements Elicitation and Analysis: Elicitation Techniques (Interviews, Workshops, Surveys), Stakeholder Identification and Engagement, Analyzing and Prioritizing Requirements, Creating Use Cases and User Stories, Managing Requirement Conflicts, Validating and Verifying Requirements
Module 3: Business Process Modeling and Improvement: Introduction to Business Process Management, Process Mapping Techniques (Flowcharts, BPMN), Identifying Process Bottlenecks and Inefficiencies, Process Improvement Approaches (Lean, Six Sigma), Documenting As-Is and To-Be Processes, Implementing and Monitoring Process Changes
Module 4: Solution Assessment and Design: Defining Solution Scope and Options, Evaluating Feasibility and Cost-Benefit Analysis, Developing Functional and Non-Functional Specifications, Designing Solution Models and Prototypes, Assessing Solution Performance, Managing Solution Risks and Dependencies
Module 5: Project Management and Agile Practices: Overview of Project Management Principles, Relationship between BA and Project Manager, Introduction to Agile, Scrum, and Kanban, Writing Effective Epics and User Stories, Managing Backlogs and Sprints, Change Management and Adaptation in Agile Environments
Module 6: Tools, Techniques, and Communication Skills: BA Tools and Software (JIRA, MS Visio, Balsamiq, Excel), Data Analysis and Visualization Techniques, Effective Communication and Presentation Skills, Conducting Meetings and Workshops, Negotiation and Conflict Resolution, Reporting and Documentation Best Practices
Job Opportunities after Certificate in Business Analysis
Graduates can build careers in service operations, customer experience management, team leadership, and performance improvement across IT services, banking, telecom, hospitality, healthcare, retail, and multinational corporations.
Top Roles: Service Manager / Operations Manager, Customer Service & Support Manager, Service Delivery Manager, Operations & Service Quality Manager, Senior Service Manager, Director – Service Management / Customer Experience
Key Skills: Service delivery management, customer experience, SLA compliance, team leadership, performance monitoring, process improvement, service innovation
Salary Range (India):
- Entry Level: ₹6–10 LPA
- Mid Level: ₹5.5–16 LPA
- Senior Level: ₹12–25+ LPA
- Leadership / Director: ₹20–40+ LPA
Industries: IT & ITES, Banking & Financial Services, Telecom & BPO, Healthcare & Hospitals, Hospitality & Tourism, Retail & E-commerce, Logistics & Transportation, Multinational Corporations
Scope: Career growth includes progressing to Vice President – Service Operations / Customer Experience, Chief Customer Officer (CCO), Chief Operations Officer (COO – Services), or Senior Service Management Consultant.




