Name: Certificate in BPO Voice
SKU: 18475
Price: 4000.00 INR
Availability: InStock

Certificate in BPO Voice

~~Rs.4,000.00~~ Rs.2,000.00

BPO Voice in the IT-ITeS Industry is also known as a Customer Service Associate, Customer Service Representative, Customer Care Executive, Customer Service Advisor, Helpdesk Coordinator, Customer Support Representative, Process Associate-Voice.

Individuals in this job receive and make telephone calls which are primarily scripted, basic and routine with the assistance of a computerized system. They answer inquiries, resolve problems, record complaints and/or receive feedback.

Description

Course Name: Certificate in BPO Voice

Course Id: CBPOV/Q0001.
Education Qualification: 10th Class.

Experience Required: Minimum 3 years of work experience in relevant field.

RPL Mode Certification is only for Working Professional.

Open to all skill seekers who wish to take an online exam and get certified.

What is the RPL mode of learning?

Recognition of Prior Learning (RPL) largely refers to an assessment process used to evaluate a person’s existing skill sets, knowledge and experience gained either by formal, non-formal or informal learning.

How You will Get Certificate Under Recognize Prior Learning:

Step 1- Select your Course for Certification.

Step 2- Click on Enroll Now.

Step 3- Proceed to Enroll Now.

Step 4- Fill your Enrollment details and proceed to Pay.

Step 5- You will be redirected to payment gateway, pay exam fee by following options.

Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 6- After payment you will receive e-learning books and online exam link on your email id.

Step 7- After completion of e-learning attempt online examination.

Step 8- After online examination you will get certificate soft copy(scan copy) and hard copy(Original with seal and sign).

Step 9- After certification you will get prospect Job opportunities as per your Interest area.

Online Examination Detail:

Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.

Marking System:
S.No.	No. of Questions			Marks Each Question	Total Marks
1	10			5	50
2	5			4	20
3	5			3	15
4	5			2	10
5	5			1	5
	30				100
How Students will be Graded:
S.No.		Marks	Grade
1		91-100	O (Outstanding)
2		81-90	A+ (Excellent)
3		71-80	A (Very Good)
4		61-70	B (Good)
5		51-60	C (Average)
6		40-50	P (Pass)
7		0-40	F (Fail)

Benefits of Certification:

Government Authorized Assessment Agency Certification.
Certificate Valid for Lifetime.
Lifetime Verification of Certificate.
Free Job Assistance as per your Interest Area.

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