Description
Certification Name: Certificate in Head – Administration & Support Services
Course Id: CHASS/Q0001.
Eligibility: Graduation or Equivalent.
Objective: The Certificate in Administration & Support Services course is designed to equip professionals with the strategic knowledge and skills to lead, manage, and optimize administrative and support services within an organization. The program emphasizes operational efficiency, policy implementation, compliance, and team leadership to ensure smooth organizational functioning.
Duration: Three Month.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
| Marking System: | ||||||
| S.No. | No. of Questions | Marks Each Question | Total Marks | |||
| 1 | 10 | 5 | 50 | |||
| 2 | 5 | 4 | 20 | |||
| 3 | 5 | 3 | 15 | |||
| 4 | 5 | 2 | 10 | |||
| 5 | 5 | 1 | 5 | |||
| 30 | 100 | |||||
| How Students will be Graded: | ||||||
| S.No. | Marks | Grade | ||||
| 1 | 91-100 | O (Outstanding) | ||||
| 2 | 81-90 | A+ (Excellent) | ||||
| 3 | 71-80 | A (Very Good) | ||||
| 4 | 61-70 | B (Good) | ||||
| 5 | 51-60 | C (Average) | ||||
| 6 | 40-50 | P (Pass) | ||||
| 7 | 0-40 | F (Fail) | ||||
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Assessment Modules:
Module 1: Foundations of Administration & Support Services: Introduction to Administration and Support Services, Role and Responsibilities of Head – Administration, Organizational Governance and Policy Frameworks, Ethics and Professional Standards, Key Performance Indicators (KPIs) for Administrative Leadership, Importance of Operational Excellence
Module 2: Administrative Planning and Workflow Management: Office Workflow Analysis and Optimization, Resource Planning and Allocation, Scheduling and Calendar Management, Development of Standard Operating Procedures (SOPs), Documentation and Filing Systems, Monitoring and Improving Operational Efficiency
Module 3: Human Resource and Staff Management: Staff Recruitment, Onboarding, and Training, Performance Management and Appraisal Systems, Employee Engagement and Motivation, Conflict Resolution and Workplace Relations, Compliance with Labor Laws and HR Policies, Leadership and Team Development
Module 4: Financial and Resource Oversight: Budget Planning and Expense Management, Cost Control and Monitoring, Procurement and Vendor Management, Inventory and Asset Management, Financial Reporting and Record-Keeping, Internal Controls and Audit Compliance
Module 5: Risk, Quality, and Compliance Management: Operational Risk Assessment and Mitigation, Quality Assurance in Administrative Processes, Compliance with Regulatory and Organizational Policies, Corrective and Preventive Actions (CAPA), Monitoring and Evaluation of Processes, Continuous Improvement Initiatives
Module 6: Strategic Leadership and Professional Development: Strategic Planning and Alignment with Organizational Goals, Change Management and Organizational Adaptability, Technology Integration for Administrative Efficiency, Reporting and Performance Dashboards, Professional Growth and Leadership Development, Emerging Trends and Best Practices in Administration & Support Services
Job Opportunities in Certificate in Administration & Support Services
Professionals manage organizational administration, office operations, and support services across corporate, government, and PSU sectors.
Top Roles: Head – Administration & Support Services, Senior Administration Manager, Director – Administration & Support Services, Chief Administrative Officer (CAO), Government/PSU Administration Head, Independent Consultant – Administration & Support
Key Skills: Strategic administration, workflow optimization, team leadership, compliance & governance, vendor & resource management
Salary Range (India):
- Mid Level: ₹18–40 LPA
- Senior Level: ₹25–75 LPA
- Executive / C-Suite: ₹50 L–2 Cr+
Industries: Corporate enterprises, government & PSU, IT & services, manufacturing, healthcare, BFSI
Scope: Career growth includes Head/Director of Administration, CAO/VP – Operations, and Board-level Advisor, offering strategic influence, cross-industry applicability, and strong long-term earning potential in India.
