Advanced Diploma in Office Management

Description

Course Name: Advanced Diploma in Office Management

Course Id: ADOM/Q1001.

Eligibility: Completion of 10+2 (higher Secondary) or equivalent.

Objective: It is designed for those aspiring to excel in administrative, secretarial, or managerial roles in modern business environments.

Course Duration: Six Months.

 How to Enroll and Get Certified in Your Chosen Course:

 Step 1: Choose the course you wish to get certified in.

 Step 2: Click on the “Enroll Now” button.

 Step 3: Proceed with the enrollment process.

 Step 4: Enter your billing details and continue to course fee payment.

 Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.

 Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.

 Step 7: Once you complete the course, take the online examination.

 Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.

 Step 9: After certification, you will be offered job opportunities aligned with your area of interest.v

Online Examination Detail:

• Duration- 120 minutes.
• No. of Questions- 60. (Multiple Choice Questions).
• 10 Questions from each module, each carry 10 marks.
• Maximum Marks- 600, Passing Marks- 40%.
• There is no negative marking in this module.

How Students will be Graded:
S.No.	Marks	Grade
1	91-100	O (Outstanding)
2	81-90	A+ (Excellent)
3	71-80	A (Very Good)
4	61-70	B (Good)
5	51-60	C (Average)
6	41-50	P (Pass)
7	0-40	F (Fail)

 Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:

 Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.

 Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.

 Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.

 Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.

 Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.

 Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.

Syllabus

Office Management – Introduction, functions of office, importance of office management, role of the office manager, leadership qualities, principles of organization, office systems, office accommodation, air conditioning, selection of employees, storing stationery and office supplies, forms control in an office, filling system, office furniture.

Record & Information Management – Management Information: an Overview, Information Systems for Decision Making, Computer Hardware for Information Systems, Computer Software for Information Systems, Data Communication System, Database Management Technology, Client-Server Computation, Decision Support System, Office Information Systems, Systems Analysis and Design, Strategic Management Information System.

Office Communications – Identifying Elements of Communication Cycle, Providing Feedback, Overcoming Barriers in Communication, Applying Principles of Communication, Applying Elements of Verbal and Non-Verbal Communication, Using Communication Equipment and Channels.

Reception Management – Introduction to Hotels, Communication and Front Office Organisation, Classification of Hotels, Front Office Organisation, Introduction to Guest Stay Cycle, Night Auditing and Planning and Evaluation of Front Office, Public Relations, Quality Service and Guest Complaint Handling, Front Office Accounting.

Computer Fundamental and Office Automation – Introduction to Computers, Algorithm and Flowcharts, Operating System and Services in O.S., Windows Operating Environment, Editors and Work Processors.

Procurement & Inventory Management – Inventory Control and Purchase Management, Inventory Management, Selective Control of Inventories, Purchasing and Procurement, Elements  of Procurement Cycle/ Steps of Purchasing Cycle, Legal Aspect of Buying.

Job Opportunities after completion of Advanced Diploma in Office Management course:

After successful completion of the Advanced Diploma in Office Management, graduates are equipped with the skills needed to handle administrative and office-related tasks in various industries. This program focuses on improving office efficiency, managerial skills, time management, communication, and knowledge of office software and business processes. Graduates can work in roles that require strong organizational and leadership abilities, making them suitable for managerial or supervisory positions in office settings across different sectors.

Career Options for Graduates:

1. Office Manager

• Role: Office Managers are responsible for overseeing the day-to-day operations of an office, including supervising administrative staff, managing office supplies, handling scheduling, and ensuring that office procedures run smoothly.
• Salary:
  • Entry-level: ₹3–5 LPA
  • Mid-level: ₹5–8 LPA
  • Senior-level: ₹8–12 LPA

2. Administrative Manager

• Role: Administrative Managers supervise office operations and administrative staff, ensuring all processes are efficient and cost-effective. They may manage budgets, scheduling, communication, and staff performance.
• Salary:
  • Entry-level: ₹4–6 LPA
  • Mid-level: ₹6–9 LPA
  • Senior-level: ₹9–15 LPA

3. Executive Assistant

• Role: Executive Assistants provide high-level administrative support to top executives, including managing schedules, making travel arrangements, handling correspondence, and preparing reports or presentations.
• Salary:
  • Entry-level: ₹2.5–4 LPA
  • Mid-level: ₹4–7 LPA
  • Senior-level: ₹7–10 LPA

4. Office Coordinator

• Role: Office Coordinators manage office supplies, assist with scheduling, and coordinate activities between different departments. They ensure office processes are smooth and assist with administrative duties.
• Salary:
  • Entry-level: ₹2.5–4 LPA
  • Mid-level: ₹4–6 LPA
  • Senior-level: ₹6–8 LPA

5. HR Assistant/HR Coordinator

• Role: Graduates can work in the HR department, assisting with recruitment, onboarding, employee records management, and maintaining communication between employees and management.
• Salary:
  • Entry-level: ₹2.5–4 LPA
  • Mid-level: ₹4–6 LPA
  • Senior-level: ₹6–8 LPA

6. Personal Assistant (PA)

• Role: Personal Assistants provide administrative support to top executives or managers by managing their calendars, answering calls, scheduling meetings, and handling communication.
• Salary:
  • Entry-level: ₹2.5–4 LPA
  • Mid-level: ₹4–6 LPA
  • Senior-level: ₹6–10 LPA

7. Data Entry Operator

• Role: Data Entry Operators are responsible for inputting, organizing, and managing data in various systems or databases. This role requires attention to detail and accuracy.
• Salary:
  • Entry-level: ₹2–3 LPA
  • Mid-level: ₹3–5 LPA
  • Senior-level: ₹5–6 LPA

8. Project Coordinator

• Role: Project Coordinators handle the logistics of ongoing projects in the office, ensuring deadlines are met, resources are allocated efficiently, and the project stays on track.
• Salary:
  • Entry-level: ₹3–5 LPA
  • Mid-level: ₹5–8 LPA
  • Senior-level: ₹8–12 LPA

9. Customer Service Manager

• Role: Graduates can take on managerial roles in customer service departments, handling customer inquiries, resolving issues, and managing a team of customer service representatives.
• Salary:
  • Entry-level: ₹3–5 LPA
  • Mid-level: ₹5–8 LPA
  • Senior-level: ₹8–12 LPA

10. Receptionist Supervisor

• Role: A Receptionist Supervisor manages the front desk operations, overseeing receptionists and ensuring that the office’s first point of contact is professional, organized, and efficient.
• Salary:
  • Entry-level: ₹2.5–3.5 LPA
  • Mid-level: ₹3.5–5 LPA
  • Senior-level: ₹5–7 LPA

11. Office Administrator

• Role: Office Administrators handle administrative tasks, such as managing office budgets, overseeing office equipment, coordinating meetings, and ensuring compliance with office procedures.
• Salary:
  • Entry-level: ₹3–5 LPA
  • Mid-level: ₹5–8 LPA
  • Senior-level: ₹8–10 LPA

12. Facility Manager

• Role: Facility Managers oversee the physical infrastructure and operations of office buildings. They ensure that office spaces are well-maintained, safe, and conducive to a productive work environment.
• Salary:
  • Entry-level: ₹3–5 LPA
  • Mid-level: ₹5–8 LPA
  • Senior-level: ₹8–12 LPA

13. Office Supply Manager

• Role: Office Supply Managers are responsible for managing the office’s inventory of supplies, ensuring that the office is stocked with the necessary materials for daily operations.
• Salary:
  • Entry-level: ₹2.5–4 LPA
  • Mid-level: ₹4–6 LPA
  • Senior-level: ₹6–8 LPA

14. Procurement Officer

• Role: Procurement Officers handle the purchasing and procurement of goods and services needed for the office, such as office equipment, furniture, and other supplies.
• Salary:
  • Entry-level: ₹3–5 LPA
  • Mid-level: ₹5–8 LPA
  • Senior-level: ₹8–12 LPA

15. Office Operations Manager

• Role: Office Operations Managers ensure that the administrative operations of an office run efficiently. They may handle office logistics, staff coordination, budgeting, and other operational tasks.
• Salary:
  • Entry-level: ₹4–6 LPA
  • Mid-level: ₹6–9 LPA
  • Senior-level: ₹9–12 LPA

Industries and Sectors Employing Graduates:

Graduates of Advanced Diploma in Office Management can find opportunities in a wide range of sectors, including:

• Corporate Sector (business offices, financial institutions, IT companies)
• Government Organizations
• Educational Institutions
• Healthcare and Hospitals
• Retail and Manufacturing Companies
• Event Management Firms
• Non-Governmental Organizations (NGOs)
• Consulting and Marketing Agencies
• Law Firms
• Real Estate Agencies

Key Factors Affecting Salaries:

1. Experience: Experienced office managers or administrative professionals typically earn higher salaries than entry-level graduates.
2. Location: Salaries are often higher in metropolitan areas like Delhi, Mumbai, Bengaluru, and Hyderabad due to a higher cost of living and greater demand for office management professionals.
3. Company Size: Larger companies or multinational corporations often offer higher salaries and better benefits.
4. Industry: Certain industries, such as IT, banking, and finance, may offer higher compensation for office management roles.

Growth and Career Progression:

Graduates of the Advanced Diploma in Office Management can move on to senior roles through experience or further education, such as:

• Senior Office Manager
• Executive Assistant to C-suite Executives
• Facilities Manager
• Administrative Director
• Human Resources Manager
• Operations Manager
• Office Management Consultant

They may also explore roles in other management or leadership positions depending on their interests and skill set, with opportunities to advance to higher-paying executive positions.