Advanced Diploma in Office Management

Description

Course Name: Advanced Diploma in Office Management

Course Id: ADOM/Q1001.

Eligibility: Completion of 10+2 (higher Secondary) or equivalent.

Objective: It is designed for those aspiring to excel in administrative, secretarial, or managerial roles in modern business environments.

Course Duration: 370 hrs (Equivalent to One Year).

Total Credits: 18.

How You will Get Diploma Certificate:

Step 1- Select your Course for Certification.

Step 2- Click on Enroll Now.

Step 3- Proceed to Enroll Now.

Step 4- Fill Your Billing Details and Proceed to Pay.

Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.

Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 6- After Payment You will get Study Material Login id and Password on your email id.

Step 7- After Completion of  Course Study give Online Examination.

Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).

Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.

Online Examination Detail:

• Duration- 120 minutes.
• No. of Questions- 60. (Multiple Choice Questions).
• 10 Questions from each module, each carry 10 marks.
• Maximum Marks- 600, Passing Marks- 40%.
• There is no negative marking in this module.

How Students will be Graded:
S.No.	Marks	Grade
1	91-100	O (Outstanding)
2	81-90	A+ (Excellent)
3	71-80	A (Very Good)
4	61-70	B (Good)
5	51-60	C (Average)
6	41-50	P (Pass)
7	0-40	F (Fail)

Benefits of Certification:

• Government Authorized Assessment Agency Certification.
• Certificate Valid for Lifetime.
• Lifetime Verification of Certificate.
• Free Job Assistance as per your Interest Area.

Syllabus

Office Management – Introduction, functions of office, importance of office management, role of the office manager, leadership qualities, principles of organization, office systems, office accommodation, air conditioning, selection of employees, storing stationery and office supplies, forms control in an office, filling system, office furniture.

Record & Information Management – Management Information: an Overview, Information Systems for Decision Making, Computer Hardware for Information Systems, Computer Software for Information Systems, Data Communication System, Database Management Technology, Client-Server Computation, Decision Support System, Office Information Systems, Systems Analysis and Design, Strategic Management Information System.

Office Communications – Identifying Elements of Communication Cycle, Providing Feedback, Overcoming Barriers in Communication, Applying Principles of Communication, Applying Elements of Verbal and Non-Verbal Communication, Using Communication Equipment and Channels.

Reception Management – Introduction to Hotels, Communication and Front Office Organisation, Classification of Hotels, Front Office Organisation, Introduction to Guest Stay Cycle, Night Auditing and Planning and Evaluation of Front Office, Public Relations, Quality Service and Guest Complaint Handling, Front Office Accounting.

Computer Fundamental and Office Automation – Introduction to Computers, Algorithm and Flowcharts, Operating System and Services in O.S., Windows Operating Environment, Editors and Work Processors.

Procurement & Inventory Management – Inventory Control and Purchase Management, Inventory Management, Selective Control of Inventories, Purchasing and Procurement, Elements  of Procurement Cycle/ Steps of Purchasing Cycle, Legal Aspect of Buying.

Job Opportunities after completion of Advanced Diploma in Office Management course:

After successful completion of the Advanced Diploma in Office Management, graduates are equipped with the skills needed to handle administrative and office-related tasks in various industries. This program focuses on improving office efficiency, managerial skills, time management, communication, and knowledge of office software and business processes. Graduates can work in roles that require strong organizational and leadership abilities, making them suitable for managerial or supervisory positions in office settings across different sectors.

Career Options for Graduates:

1. Office Manager

• Role: Office Managers are responsible for overseeing the day-to-day operations of an office, including supervising administrative staff, managing office supplies, handling scheduling, and ensuring that office procedures run smoothly.
• Salary:
  • Entry-level: ₹3–5 LPA
  • Mid-level: ₹5–8 LPA
  • Senior-level: ₹8–12 LPA

2. Administrative Manager

• Role: Administrative Managers supervise office operations and administrative staff, ensuring all processes are efficient and cost-effective. They may manage budgets, scheduling, communication, and staff performance.
• Salary:
  • Entry-level: ₹4–6 LPA
  • Mid-level: ₹6–9 LPA
  • Senior-level: ₹9–15 LPA

3. Executive Assistant

• Role: Executive Assistants provide high-level administrative support to top executives, including managing schedules, making travel arrangements, handling correspondence, and preparing reports or presentations.
• Salary:
  • Entry-level: ₹2.5–4 LPA
  • Mid-level: ₹4–7 LPA
  • Senior-level: ₹7–10 LPA

4. Office Coordinator

• Role: Office Coordinators manage office supplies, assist with scheduling, and coordinate activities between different departments. They ensure office processes are smooth and assist with administrative duties.
• Salary:
  • Entry-level: ₹2.5–4 LPA
  • Mid-level: ₹4–6 LPA
  • Senior-level: ₹6–8 LPA

5. HR Assistant/HR Coordinator

• Role: Graduates can work in the HR department, assisting with recruitment, onboarding, employee records management, and maintaining communication between employees and management.
• Salary:
  • Entry-level: ₹2.5–4 LPA
  • Mid-level: ₹4–6 LPA
  • Senior-level: ₹6–8 LPA

6. Personal Assistant (PA)

• Role: Personal Assistants provide administrative support to top executives or managers by managing their calendars, answering calls, scheduling meetings, and handling communication.
• Salary:
  • Entry-level: ₹2.5–4 LPA
  • Mid-level: ₹4–6 LPA
  • Senior-level: ₹6–10 LPA

7. Data Entry Operator

• Role: Data Entry Operators are responsible for inputting, organizing, and managing data in various systems or databases. This role requires attention to detail and accuracy.
• Salary:
  • Entry-level: ₹2–3 LPA
  • Mid-level: ₹3–5 LPA
  • Senior-level: ₹5–6 LPA

8. Project Coordinator

• Role: Project Coordinators handle the logistics of ongoing projects in the office, ensuring deadlines are met, resources are allocated efficiently, and the project stays on track.
• Salary:
  • Entry-level: ₹3–5 LPA
  • Mid-level: ₹5–8 LPA
  • Senior-level: ₹8–12 LPA

9. Customer Service Manager

• Role: Graduates can take on managerial roles in customer service departments, handling customer inquiries, resolving issues, and managing a team of customer service representatives.
• Salary:
  • Entry-level: ₹3–5 LPA
  • Mid-level: ₹5–8 LPA
  • Senior-level: ₹8–12 LPA

10. Receptionist Supervisor

• Role: A Receptionist Supervisor manages the front desk operations, overseeing receptionists and ensuring that the office’s first point of contact is professional, organized, and efficient.
• Salary:
  • Entry-level: ₹2.5–3.5 LPA
  • Mid-level: ₹3.5–5 LPA
  • Senior-level: ₹5–7 LPA

11. Office Administrator

• Role: Office Administrators handle administrative tasks, such as managing office budgets, overseeing office equipment, coordinating meetings, and ensuring compliance with office procedures.
• Salary:
  • Entry-level: ₹3–5 LPA
  • Mid-level: ₹5–8 LPA
  • Senior-level: ₹8–10 LPA

12. Facility Manager

• Role: Facility Managers oversee the physical infrastructure and operations of office buildings. They ensure that office spaces are well-maintained, safe, and conducive to a productive work environment.
• Salary:
  • Entry-level: ₹3–5 LPA
  • Mid-level: ₹5–8 LPA
  • Senior-level: ₹8–12 LPA

13. Office Supply Manager

• Role: Office Supply Managers are responsible for managing the office’s inventory of supplies, ensuring that the office is stocked with the necessary materials for daily operations.
• Salary:
  • Entry-level: ₹2.5–4 LPA
  • Mid-level: ₹4–6 LPA
  • Senior-level: ₹6–8 LPA

14. Procurement Officer

• Role: Procurement Officers handle the purchasing and procurement of goods and services needed for the office, such as office equipment, furniture, and other supplies.
• Salary:
  • Entry-level: ₹3–5 LPA
  • Mid-level: ₹5–8 LPA
  • Senior-level: ₹8–12 LPA

15. Office Operations Manager

• Role: Office Operations Managers ensure that the administrative operations of an office run efficiently. They may handle office logistics, staff coordination, budgeting, and other operational tasks.
• Salary:
  • Entry-level: ₹4–6 LPA
  • Mid-level: ₹6–9 LPA
  • Senior-level: ₹9–12 LPA

Industries and Sectors Employing Graduates:

Graduates of Advanced Diploma in Office Management can find opportunities in a wide range of sectors, including:

• Corporate Sector (business offices, financial institutions, IT companies)
• Government Organizations
• Educational Institutions
• Healthcare and Hospitals
• Retail and Manufacturing Companies
• Event Management Firms
• Non-Governmental Organizations (NGOs)
• Consulting and Marketing Agencies
• Law Firms
• Real Estate Agencies

Key Factors Affecting Salaries:

1. Experience: Experienced office managers or administrative professionals typically earn higher salaries than entry-level graduates.
2. Location: Salaries are often higher in metropolitan areas like Delhi, Mumbai, Bengaluru, and Hyderabad due to a higher cost of living and greater demand for office management professionals.
3. Company Size: Larger companies or multinational corporations often offer higher salaries and better benefits.
4. Industry: Certain industries, such as IT, banking, and finance, may offer higher compensation for office management roles.

Growth and Career Progression:

Graduates of the Advanced Diploma in Office Management can move on to senior roles through experience or further education, such as:

• Senior Office Manager
• Executive Assistant to C-suite Executives
• Facilities Manager
• Administrative Director
• Human Resources Manager
• Operations Manager
• Office Management Consultant

They may also explore roles in other management or leadership positions depending on their interests and skill set, with opportunities to advance to higher-paying executive positions.