Description
Course Name: Advanced Diploma in Housekeeping Management
Course Id: ADHM/Q1001.
Eligibility: Completion of 10th Grade (high School) or equivalent.
Objective: The Advanced Diploma in Housekeeping Management is an excellent choice for individuals aiming for higher roles in hospitality and service industries. It combines practical training with advanced knowledge, empowering graduates to maintain high standards of cleanliness, manage teams effectively, and provide exceptional customer experiences.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
- Duration- 120 minutes.
- No. of Questions- 60. (Multiple Choice Questions).
- 10 Questions from each module, each carry 10 marks.
- Maximum Marks- 600, Passing Marks- 40%.
- There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Introduction to Housekeeping Management: Importance of Housekeeping in Hospitality Industry, Organization Structure of Housekeeping Department, Duties and Responsibilities of Housekeeping Staff, Coordination with Other Hotel Departments, Housekeeping Trends and Innovations. Housekeeping Operations and Procedures: Standard Operating Procedures (SOPs) in Housekeeping, Room Cleaning Procedures and Checklists, Public Area Cleaning and Maintenance, Laundry and Linen Management, Waste Management and Eco-Friendly Practices.
Guest Room and Human Resource Management: Types of Guest Rooms and Their Features, Room Setup and Inspection Standards, Handling Special Requests and VIP Guests, Turn-Down Services and Room Aesthetics, Lost and Found Procedures. Supervision and Human Resource Management:Training and Development for Housekeeping Staff, Leadership and Team Management, Motivation and Performance Evaluation, Workplace Ethics and Professionalism, Legal Aspects of Housekeeping Employment.
Cleaning Science and Laundry Management: Types of Cleaning Agents and Chemicals, Surface-Specific Cleaning Methods (Glass, Marble, Carpet), Use of Cleaning Equipment and Tools, Stain Removal Techniques, Deep Cleaning and Preventive Maintenance. Laundry and Linen Management:Laundry Operations and Fabric Care, Washing, Drying, and Ironing Procedures, Linen Inventory Control and Cost Management, Uniform and Guest Laundry Service, Outsourcing vs In-House Laundry Management.
Inventory and Budgeting in Housekeeping: Purchasing and Stock Management, Cost Control and Budgeting for Housekeeping, Vendor Selection and Procurement Strategies, Energy and Water Conservation in Housekeeping, Implementing Sustainable Practices.
Housekeeping Safety and Guest Service Excellence: Occupational Health and Safety (OSHA) Guidelines, Fire Safety and Emergency Procedures, Handling Hazardous Materials (MSDS Guidelines), Personal Protective Equipment (PPE) in Housekeeping, Pest Control and Sanitation Measures. Hospitality and Guest Service Excellence: Communication Skills for Housekeeping Staff, Handling Guest Complaints and Special Requests, Cultural Awareness and Service Standards, Quality Assurance and Housekeeping Inspections, Guest Feedback and Satisfaction Analysis.
Housekeeping Technology and Interior Decoration: Role of Technology in Modern Housekeeping, Housekeeping Management Software (PMS Integration), Smart Cleaning Equipment and Robotics, RFID in Linen and Inventory Management, AI-Based Room Cleaning Scheduling. Interior Decoration and Aesthetics: Principles of Hotel Interior Design, Color Schemes and Lighting Techniques, Floral Arrangement and Room Decoration, Furniture and Fixture Maintenance, Seasonal and Thematic Room Setup.
Job Opportunities after completion of Advanced Diploma in Housekeeping Management Course:
After successful completion of the Advanced Diploma in Housekeeping Management, graduates have a wide range of career opportunities, primarily in the hospitality and service industry. This program equips students with advanced skills in managing housekeeping operations, including staff supervision, budgeting, inventory control, quality management, and maintaining health and safety standards. Graduates can explore roles in both managerial and operational positions.
Career Options:
- Housekeeping Manager
- Oversee all housekeeping operations in a hotel, resort, or other hospitality establishments. Manage staff, coordinate cleaning activities, ensure high standards of cleanliness and safety, and manage inventory and budgets.
- Assistant Housekeeping Manager
- Support the housekeeping manager in daily operations, staff supervision, inventory management, and ensuring quality standards are maintained. May also be responsible for training new staff.
- Executive Housekeeper
- Lead and manage housekeeping departments in luxury hotels or large resorts, ensuring all housekeeping functions are efficient and adhere to industry standards. This position may involve working with top management to implement policies and maintain service quality.
- Public Area Supervisor
- Supervise the cleanliness and maintenance of public areas such as lobbies, lounges, hallways, and restrooms in a hotel or resort. Ensure that high standards of cleanliness are consistently maintained throughout the property.
- Room Attendant Supervisor
- Manage and supervise a team of room attendants responsible for cleaning and maintaining guest rooms. Ensures the rooms are up to the hotel’s cleanliness standards and that staff adheres to the operational guidelines.
- Laundry Manager
- Oversee the laundry operations in hotels, hospitals, or resorts, ensuring that linens, towels, and guest clothes are cleaned, pressed, and maintained properly. Manage laundry staff, inventory, and quality control.
- Hotel Operations Manager
- In addition to overseeing housekeeping, operations managers may handle various other hotel departments such as front desk, catering, and guest services. This role may involve budgeting, staff training, and improving operational efficiency.
- Facilities Manager
- Manage the entire facilities management team, including housekeeping, maintenance, and cleaning operations in larger establishments like hospitals, corporate offices, or government buildings.
- Guest Relations Manager
- Work in luxury hotels or resorts, handling guest concerns related to housekeeping and ensuring that guests have a positive experience. They may collaborate with the housekeeping team to ensure rooms and facilities meet guest expectations.
- Maintenance Supervisor
- Oversee the upkeep of hotel or resort facilities, coordinating with housekeeping staff to ensure rooms and public areas are well-maintained. This includes handling repairs and maintenance requests efficiently.
- Event or Conference Venue Coordinator
- Plan and manage housekeeping operations for event spaces and conference venues, ensuring that cleanliness and maintenance are up to par before, during, and after events.
- Quality Assurance Manager
- Monitor and evaluate the housekeeping standards in hotels, resorts, and other facilities to ensure compliance with health, safety, and quality standards. They help ensure that cleanliness, maintenance, and overall service are consistently high.
- Trainer/Instructor for Housekeeping
- With extensive experience, graduates can train others by teaching housekeeping management at colleges, hospitality training institutes, or corporate training programs.
- Entrepreneur (Housekeeping Service Business)
- Graduates can start their own housekeeping service or cleaning business, offering services to both residential and commercial clients. This can include regular housekeeping, deep cleaning, and specialized services for large institutions.
- Inventory Manager
- Oversee the procurement and inventory control of housekeeping supplies, linens, cleaning chemicals, and equipment. This role ensures that the housekeeping department is well-stocked and that expenses are kept within budget.
- Sustainability Manager (Green Cleaning)
- Work in organizations that prioritize sustainability, ensuring that housekeeping practices are environmentally friendly. This may involve adopting green cleaning practices, waste reduction, and energy-efficient systems.
- Health & Safety Officer
- Ensure that health, safety, and hygiene standards are strictly followed in housekeeping operations, especially in the hospitality, healthcare, or industrial sectors.
- Housekeeping Coordinator
- Coordinate the scheduling of cleaning duties, assigning tasks to staff, and ensuring that housekeeping operations run smoothly and according to plan.
- Hotel General Manager
- For those with extensive experience, the next step could be becoming a hotel general manager, where they oversee the entire operation of the hotel, including the housekeeping department.
- Spa and Wellness Facility Supervisor
- In luxury resorts and wellness centers, oversee the cleanliness and maintenance of spa and wellness areas, coordinating with housekeeping and wellness teams to ensure the highest standards of hygiene and service.
Key Sectors:
- Hospitality Industry: Hotels, resorts, guesthouses, and other accommodation facilities.
- Corporate Sector: Corporate offices, business parks, and facilities management companies.
- Healthcare: Hospitals, nursing homes, and healthcare facilities.
- Educational Institutions: Universities, boarding schools, and educational campuses with large housekeeping needs.
- Government and Institutional Buildings: Government offices, museums, libraries, and cultural centers.
- Event Management & Venues: Convention centers, event halls, and wedding venues.
Salary Range:
- Entry-Level (0–2 years): ₹2.5–₹4 LPA
- Graduates starting as housekeeping assistants or room attendants may earn in this range.
- Mid-Level (3–5 years): ₹4–₹8 LPA
- Professionals with experience in roles like assistant housekeeping managers, supervisors, or public area managers can expect to earn within this range, depending on the size of the organization and its location.
- Senior-Level (5+ years): ₹8–₹15 LPA or more
- Senior roles such as executive housekeepers, housekeeping managers, or hotel operations managers can earn significantly higher, especially in luxury hotels, large resorts, or international chains.
Salaries can also vary depending on the location of the job, with urban areas and high-end establishments offering higher salaries. Roles in international hospitality chains or specialized sectors, such as luxury hotels and resorts, typically offer higher compensation packages, including benefits such as accommodation, meals, and travel allowances.
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