Advanced Diploma in Hotel Business Management

Description

Course Name: Advanced Diploma in Hotel Business Management

Course Id: ADHBM/Q1001.

Eligibility: Completion of 10+2 (higher Secondary) or equivalent.

Objective: The Advanced Diploma in Hotel Business Management is an ideal course for those who wish to pursue a managerial or leadership career in the hospitality industry. With a focus on hotel operations, customer service, marketing, financial management, and human resources, this program prepares students to manage the complexities of running a hotel business and provide exceptional guest experiences.

Duration: Six Months.

 How to Enroll and Get Certified in Your Chosen Course:

 Step 1: Choose the course you wish to get certified in.

 Step 2: Click on the “Enroll Now” button.

 Step 3: Proceed with the enrollment process.

 Step 4: Enter your billing details and continue to course fee payment.

 Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.

 Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.

 Step 7: Once you complete the course, take the online examination.

 Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.

 Step 9: After certification, you will be offered job opportunities aligned with your area of interest.

Online Examination Detail:

• Duration- 120 minutes.
• No. of Questions- 60. (Multiple Choice Questions).
• 10 Questions from each module, each carry 10 marks.
• Maximum Marks- 600, Passing Marks- 40%.
• There is no negative marking in this module.

How Students will be Graded:
S.No.	Marks	Grade
1	91-100	O (Outstanding)
2	81-90	A+ (Excellent)
3	71-80	A (Very Good)
4	61-70	B (Good)
5	51-60	C (Average)
6	41-50	P (Pass)
7	0-40	F (Fail)

 Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:

 Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.

 Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.

 Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.

 Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.

 Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.

 Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.

Syllabus:

Introduction to Hotel Business Management: Overview of the Hospitality Industry, Types of Hotels and Their Operations, Organizational Structure of a Hotel, Key Departments in Hotel Management, Role of a Hotel Manager, Importance of Customer Service, Trends in the Hospitality Industry, Challenges in Hotel Business Management.

Food and Beverage Management: Types of Food Service Operations, Restaurant and Bar Management, Menu Planning and Cost Control, Food Safety and Hygiene Standards, Beverage Management and Mixology, Catering and Banquet Operations, Customer Service in F&B, Emerging Trends in the F&B Industry.

Housekeeping and Facility Management: Housekeeping Procedures and Standards, Room Cleaning and Maintenance, Laundry and Linen Management, Inventory Control and Supplies, Safety and Security Measures, Sustainable Housekeeping Practices, Pest Control and Hygiene Maintenance, Staff Training and Supervision.

Marketing and Sales in the Hotel Industry: Hospitality Marketing Strategies, Online and Offline Promotion, Branding and Positioning of Hotels, Customer Relationship Management (CRM), Role of Social Media in Hotel Marketing, Revenue Generation Strategies, Understanding Consumer Behavior, Sales Techniques and Negotiation.

Financial Management in Hotels: Hotel Budgeting and Forecasting, Cost Control and Expense Management, Financial Statements and Reports, Pricing Strategies and Revenue Management, Profitability and Break-even Analysis, Payroll and Labor Cost Management, Investment and Funding for Hotels, Taxation and Legal Compliance in the Hospitality Industry.

Hotel Entrepreneurship and Business Development: Starting a Hotel Business, Feasibility Studies and Business Planning, Hotel Design and Infrastructure Planning, Licensing and Legal Requirements, Franchise vs. Independent Hotel Business, Risk Management in Hotel Operations, Sustainable and Green Hotel Practices, Innovation and Future Trends in the Hospitality Industry.